S-Tier Support

We usually reply within 1–2 business days.

Need a hand? Email contact@imaigination.art. Telling us your iPhone model and iOS version, and attaching a screenshot, gets us to the answer much faster.

Frequently asked questions

How does AI auto-fill work?

Type a topic — “Best PS5 Games”, “Greatest Rappers” — and we ask a language model for the items, then look up cover art for each one from public sources. Only the topic text leaves your device. If the AI is unavailable you can still build any board by hand, or start from one of the 190+ built-in templates.

Why did AI auto-fill stop working?

The free tier includes a limited number of AI fills, plus one more each day. S-Tier Pro removes the limit entirely. If you are offline, AI fill is unavailable until you reconnect — templates and manual ranking keep working.

What is free, and what does S-Tier Pro include?

Free gives you every template, unlimited manual ranking, AI auto-fill to try, and image export with a small watermark. S-Tier Pro is a single one-time purchase — never a subscription — and unlocks unlimited AI auto-fill, watermark-free high-resolution export, video export, bracket mode, custom tiers and saved templates.

I bought Pro but it is not unlocked.

Open Settings in the app and tap Restore Purchase, signed in with the same Apple Account you bought it with. If it still does not unlock, email us — include the Apple receipt if you have it and we will sort it out.

How do I remove the watermark?

With Pro, open the export screen and turn on Remove watermark. It is off by default so the card still carries the link that lets friends make their own.

What happens when I share a challenge?

A “beat my ranking” link uploads the board's title, item names, small item thumbnails and your ranking, so whoever opens the link can rank the same items themselves. Challenges are public to anyone holding the link and are deleted automatically after 90 days. Everything else — your saved lists and any photos you add — stays on your device.

Where do the images come from?

Cover art is fetched at runtime from public sources including Wikipedia, RAWG, TVmaze and iTunes; nothing copyrighted is bundled into the app. This product uses the TMDB API but is not endorsed or certified by TMDB. If you believe an image should not appear, email us and we will remove it.

How do I delete my data?

Deleting a list removes it and its images from your device. Deleting the app removes everything. To take down a challenge link you shared, email us the link and we will delete it before its 90-day expiry.

Something is broken, or I have an idea

Both very welcome at contact@imaigination.art.